PRIVACY POLICY

Last updated: November 2025

ForeverShine Imitation Jewellery (“we”, “us”, “our”) is committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy & Data Protection Policy (“Policy”) explains how we collect, use, disclose, and protect the information you share with us when you visit our website, make a purchase, sign up for our newsletters, or otherwise interact with our brand. By using our website and services, you agree to the terms outlined in this Policy. If you do not agree, please refrain from using our site or providing personal information.

We may collect personal information such as your name, postal address, email address, phone number, and, if required, date of birth for offers. Transactional details such as payment method, billing address, and transaction ID are collected for processing your orders. We may also collect shipping details including recipient name, delivery address, and contact number, along with technical and usage information such as your IP address, browser type, device identifiers, time zone, and browsing behaviour on our website. Marketing and preference information, including communication preferences, account settings, and subscription status, may also be collected. Additionally, any other details you voluntarily provide—such as through customer service or feedback forms—will be processed to enhance your experience.

Your information is used primarily to process and fulfil orders, manage your account, and provide customer support. We also use it to communicate updates regarding your orders, offers, or service changes (with your consent), to personalise your shopping experience, and to analyse and improve our website, marketing, and operations. In certain cases, your information may be used to comply with legal obligations such as taxation, fraud prevention, or regulatory requirements. If you opt in, we may send you marketing communications, and you may unsubscribe at any time.

We collect data directly from you when you create an account, place an order, subscribe to our newsletters, or contact customer support. Some data is collected automatically when you use our site through cookies and similar technologies that record technical details and browsing activity. We may also receive limited data from third-party partners such as payment processors, logistics providers, and analytics tools, solely for fulfilling transactions or improving our services.

Our website uses cookies, web beacons, and tracking technologies to improve user experience, analyse traffic, and tailor our marketing. You can choose to disable cookies through your browser settings, but this may affect certain site functionalities.

We do not sell your personal information. However, we may share it with trusted service providers such as payment gateways, shipping partners, CRM or marketing tools who work on our behalf under confidentiality agreements. We may also share data with affiliates or subsidiaries if necessary. If required by law, we may disclose information to government authorities, courts, or regulatory agencies. In the event of a business merger, acquisition, or restructuring, your information may be transferred under continued confidentiality and protection measures.

Your personal data is retained only as long as necessary for business, legal, or regulatory purposes. After this period, we delete or anonymise it unless required for legitimate reasons such as fraud prevention or dispute resolution. We employ secure servers, encryption, restricted access controls, and regular audits to protect your information, though we note that no electronic transmission or storage method is entirely secure.

Depending on applicable law, you may have rights to access, correct, or delete your personal data; restrict its processing; request data portability; or object to specific uses such as direct marketing. If our processing is based on your consent, you may withdraw it at any time. To exercise these rights, please contact us at forevershinejewel@gmail.com or teamsynergiaglobal@gmail.com, and we will respond in accordance with applicable legal timelines.

If your information is transferred to service providers outside India, we ensure that appropriate safeguards, such as contractual obligations or lawful frameworks, are in place to protect your privacy. Our website and services are not directed to children under the age of 16, and we do not knowingly collect data from minors. If any such information is found, we will promptly delete it.

Our website may contain links to third-party websites, payment gateways, or social media platforms that operate under their own privacy policies. We encourage you to review those policies, as we are not responsible for their data practices.

We may update this Policy periodically to reflect changes in our operations, laws, or technology. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of our site after such updates constitutes acceptance of the changes.

If you have any questions, concerns, or requests regarding this Privacy & Data Protection Policy or our data practices, please contact us at forevershinejewel@gmail.com or teamsynergiaglobal@gmail.com, or reach us by phone at 7415306393 / 9711308277.